Date: 23rd to 24th January 2015. Venue: UB, Amphi 750.
Seminar Objectives:
The main objective of the seminar is to make sure that at the end of the seminar trainees are able to:
a. Explain the importance of customer service in business growth,
b. Develop good customer service and professional ethics skills that works in today's competitive business environment,
c. Communicate effectively, Manage customer complains more effectively,
e. Respond appropriately to the emotions of customers and recommend value building solutions, make appropriate personal and work related decisions,
f. Be able to write a good motivational letter and a winning CV.
Who Can Benefit From Improved Customer Service Seminar?
i. Students: Get the Customer Service Training you need before starting your first job! Get the jump on the competition by learning the Service skills they don't teach in school! Be prepared when that opportunity presents itself!
ii. Unemployed: Make yourself more marketable and valuable by getting the Service skills that are most in demand by employers today! Give yourself the edge over your competition! Prospective employers want people that know how to treat people & increase revenue! Be that person!
iii. Employees: Upgrade your service training skills and become more productive and more valuable to your employer! Prepare yourself for career advancement by possessing service skills many others don't have!
iv. Business Owners : Give your employees the Customer Service Training that they need to maximize their performance, sell more products, and become more productive. Accomplish this by booking a place for them at NERCO.
DON'T WAIT!!! It Has Never Been Easier To Get Customer Service Training Skills!
In just two days, you can be on your way to a much more secure and less stressful future with higher pay and increased job security! Best of all, it's easy to improve your Customer Service skills. The hardest part is taking the first step. Once you do that, the rest is easy!
